Site Policy

Shipping Policy
Most orders will ship within one business day. Orders placed on weekends will be shipped the next business day. Shipping costs are based on UPS shipping charges. Some items cannot ship UPS. If your order contains an item which cannot ship UPS, you will be notified of any additional shipping charges before shipment, and your order will be shipped upon your approval of these charges. Please verify that all information is correct before submitting your order. Free Domestic shipping is offer on orders over 2400.00$  a 10.00$ re-route fee will be charged, should you need to submit a different delivery address once a package has been sent. Some items may be over packed, and some orders may arrive in separate boxes. Please verify that your order is correct, complete and in acceptable condition before signing for receipt. IJS Chemicals cannot be held responsible for any shipment that is damaged, or incomplete after you sign for receipt. Please note any discrepancies before signing for shipments.
    Sales Tax Policy
Sales tax on is applied ONLY to customers in Illinois because IJS Chemicals.com is based in Illinois. No sales tax is applied to the other US states.
    Returns Policy
No returns will be accepted without prior authorization from IJS Chemicals. Please contact IJS Chemicals for a return authorization number. Please include the return Authorization Number and a copy of the packing slip for a return or exchange. We regret that shipping charges are not refundable. A 20% restocking fee is charged on refused orders /or wrong items ordered by customers.

PRIVACY POLICY

IJS Chemicals is committed to respecting your privacy and recognizing your need for appropriate protection and management of personal information you share with us. The purpose of this privacy policy is to inform you of what personal information we may collect from you when you visit our web site, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information. This policy applies only to users accessing our web site from the United States.


As a part of our commitment to your privacy, IJS Chemicals supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers". We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale or exchange with other marketers; (2) honor customers' requests not to share their information with other marketers; and (3) honor customers' requests not to receive mail, telephone or other solicitations from IJS Chemicals & Supplies.

Collecting Information About You

In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

There may be times (such as when you order a product, subscribe to a service, register to receive catalogs) at which we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We also maintain a record of your on-line product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site.

Using Information About You

We use the personal you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, etc. From time to time we might establish a business relationship with other persons or entities who we deem trustworthy and whose privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might share information, including personally identifiable information about you, that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

Editing, Updating, Correcting and Deleting Information About You

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending us an email. Please send mail to ijschemicals@comcast.net. Be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information, please contact us the same way.

Cookies

Our web site uses "cookies". A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, assist our on-line merchants to track visits to and sales at their stores and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyzing your visiting patterns. You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.